Benefits Module - Build customer loyalty

Create and customize your own loyalty and benefits program

Build customer loyalty with personalized offers and promotions driven by their own data.

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A loyal customer spends

Up to 67% more than a new customer

With Leal 360 you decide how you want to build customer loyalty:
Cashback in Leal Coins, company points, in-store cashback bonuses
or gamification initiatives.

Make your customers fall in love

Build your benefits program your way

A benefits program not only retains your customers, but it also helps you to Increase the frequency of purchases.

Closed points program

Reward your customers with points that become rewards for your brand.

Cashback

Reward your customers by giving back a percentage of what they pay for your products.

Discount Vouchers

Give your customers a discount voucher to use on their next purchase.

Redemption Ecosystem

Take advantage of the Leal app and the redemption ecosystem to give your customers more benefit options.

Gamification through the Leal app

Encourage the participation of your customers through gamification initiatives in the Leal app. Where they can fulfill missions related to your company or even generate more purchases to achieve additional prizes.

Your benefit program should not
Be a headache
Anti-fraud system with tough rules.
Personalized configuration of hard rules per business: maximum ticket, maximum frequency, number of accumulations in a specific period, and others.
Redemption validation with OTP via SMS.
It guarantees the identity of the redeemer and reduces the possibility of fraud, validating each transaction with OTP via SMS.
POP material.
Basic printed material for the dissemination of the loyalty program, which are installed in the company's public service offices.
Business section in the Leal app.
Retail space in the Leal APP for better benefits tangibility.
Differentiated accumulation by SKU.
Configuration option to accumulate differentiated points for specific SKUs.
Coordinate and align the benefits program between franchisees.
Issuance and redemption reconciliation service between franchisees.
Closed Points program

The points program allows you to define a table of rewards with which you will build customer loyalty. They shop at your business, accumulate points, and you determine how many points they will need to redeem prizes.

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Shape your points program

Reward your way

Define the rewards you will give to recognize your customers for their loyalty to your brand.

Customize your benefit offer

Configure the validity of points, benefits and redemption times, thus materializing your value proposition.

Control implementation costs

Define the equivalence of points and rewards without affecting your product win rates.

Discount Vouchers

When you build loyalty with in-store Cashback Bonuses, you give your business the power to increase your sales while retaining your customers. The bonuses are customizable in terms of time and percentage of cashback and you can also send them via WhatsApp as expiration reminders.

You also have the possibility of supplementing it with the closed Points Program or even with the Loyal Wallet, reinforcing your benefits program.

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Your customer makes their first purchase.

The cashier begins the process of issuing the discount voucher for the next purchase.

You validate your customer's identity.

Perform this process in seconds using a WhatsApp message.

You send the bonus for your business.

The value and expiration date of the voucher will be automatic according to the initial configuration.

Keep your customers coming back.

An automatic reminder will be sent with the voucher's date of expiration.

Stay in your customers' Minds

Gamification
through the Leal app

These types of initiatives stimulate customer's participation and relationship with their brands, generating incremental sales through dynamics that are easy for people to understand.

Trivia

It transforms learning into an exciting adventure by challenging users with stimulating questions and rewarding their knowledge with points and awards in real time.

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Triplet (Slot Machine)

Provide opportunities for your customers to win sweepstakes or raffles, effectively tangibilizing opportunities and benefits.

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