Customer Loyalty  
and Marketing Platform for Retail

Leal 360 centralizes your customer data, automates personalized campaigns, and measures the impact on purchase frequency, average order value, and CLV. All from a single platform, powered by artificial intelligence.

More than 700 retail companies have grown with Leal

Present in Colombia, El Salvador, Guatemala, Panama, Honduras, Chile, Peru and Mexico

INCREASE YOUR SALES

Join the businesses in LATAM that keep their customers coming back again and again

Leal helps us understand our customers and access first-party data. We've moved from transactions to relationships. Now we know who our customers are, what they buy, and how often, and we use that information to activate strategies that increase recurrence and strengthen loyalty. Leal has become a key partner for our growth.

Victor Ayala
Commercial Manager, Buffalo Wings.
UP TO

+20%

Purchase Frequency

UP TO

+8%

Average Purchase Ticket

UP TO

+2X

Repurchase rate

UP TO

+25X

ROI (Return on Investment)

WHAT IS LEAL 360

The marketing platform for retail designed to build 1:1 relationships with customers

Say goodbye to fragmented data and the uncertainty of manual segmentation, campaign planning, and A/B testing.

Leverage a AI decisioning to deliver the right offer, incentive, and message through the optimal channel for each customer.

CDP - Know your customers

Centralize your customer data from multiple sources

Integrate Leal 360 to your POS to centralize customer data and turn it into actionable insights.

Securely, efficiently, and automatically capture key purchase data—amount spent, products bought, time, and store location—all seamlessly synced with your POS.

communicate with your customers

6 months of impact in 6 weeks

Leal 360’s AI decisioning analyzes each customer’s purchase behavior and automates the delivery of the ideal incentive—the right message, through the right channel, at the right time.

The result:  More effective campaigns that drive higher conversions, reduce marketing operational costs, enhance the customer experience, and provide valuable insights into your user base.

Listen to your customers

Measure NPS and turn detractors into brand promoters

Gain real-time visibility into your customers' experience at each store location and automatically notify department leaders to respond promptly based on NPS.

Build Customer loyalty

Build customer loyalty with personalized promotions

Turn your loyalty program into a powerful tool for capturing first-party customer data and understanding their purchasing behavior and preferences.

Easily design points-based programs, cashback, and discounts to optimize repurchase rates and customer lifetime value.

AI DECISION ENGINE

Make marketing decisions with artificial intelligence

Automate your retail marketing strategy decisions with AI. Segment, personalize offers, and optimize every interaction with your customers in real time.

Integrations

Use our REST API and over 350 integrations to connect 
Leal 360 to any solution you have

Leal 360 connects with your POS, e-commerce, and existing tools without friction

EASY TO USE, EASY TO ADOPT

The key to ensuring repeat purchases and growing your business in the most profitable and efficient way.

1

Integrate Leal 360 with your POS and data sources

2

2. Start capturing your customers' data and purchase behavior - setting up your loyalty program is an easy way to get started!

3

3. Leal 360’s AI decisioning personalizes every interaction, optimizing every campaign for each customer 1:1

Life is too short to keep doing Marketing from 2010

If your business is ready to optimize average ticket size and increase purchase frequency, scheduling a demo with Leal 360 is the next step.

Frequently Asked Questions

What is customer loyalty software for retail?
How long does it take to implement a loyalty program with Leal?
What results can I expect from a loyalty platform like Leal 360?
Do I need an app to launch a loyalty program?
What types of companies can use Leal 360?