Welcome to Leal's Blog

Learn what a CRM is, its advantages and limitations, and why Leal 360 is the best alternative for businesses like restaurants and retail stores.

AI is no longer just for big corporations. Learn how companies in LATAM are using it to optimize processes and enhance the customer experience.

Discover 19 key data types to understand your customers and how Leal 360 simplifies data collection and analysis to drive your business growth.

Learn how to design an omnichannel strategy with the example of Bogotá Brew, which uses integrated channels to build customer loyalty and optimize every interaction

Discover how to select and connect the best channels for an omnichannel marketing strategy in LATAM. Maximize your results with Leal 360!

Discover what a Voice of the Customer (VoC) program is and how it can transform your business. Listen to and act on your customers' feedback with Leal 360.

Discover 7 strategies to attract more customers this Christmas with a loyalty program. Harness the power of loyalty with Leal 360!

Leal has been recognized by Forbes as one of the 10 most promising AI startups in LATAM. Learn more about this achievement and our solutions!

Word-of-mouth generates twice as many sales as advertising, learn how you can implement it in your marketing strategies.

Discover how loyalty programs can increase your company’s ROI and how Leal 360 helps maximize customer retention.

Is your business losing customers and sales opportunities? Discover the 5 signs that indicate you need to adopt omnichannel marketing now!

Discover how to create a loyalty program and increase your sales. Learn with examples and harness the power of loyalty with Leal 360!

Want to know how big brands achieve personalized communication with their customers? The answer is: omnichannel marketing software!

The loyalty of your customers or loyalty goes beyond a simple program; it involves an unwavering commitment to excellence in customer service and the personalization of Customer service, is that direct feedback that comes from positive and negative experiences and in turn from customer expectations.

Email marketing is more than just a digital tactic; it's your ticket to business success. Want to captivate your audience and ensure the success of your strategies? Then you need to understand the importance of this channel.